Frequently Asked Questions (FAQ)

Where is my order/How do I track my order?

You can view the status of your order with your Order Number and Email Address, or with your Tracking Number, at our Track Your Order page.

How long will it be before I receive my order?

Shipping times are estimated and vary by the item type.

For more information about our shipping times, please see the "Shipping" tab under the product's listing or view our Shipping Policy.

What does "MTO" mean?

"MTO" stands for "made-to-order," meaning your order is produced after it has been paid for. Items labeled as "MTO" are shipped from our print-on-demand partner Deny Designs here in the U.S.

Do you have an Affiliate Program?

We do! Dusk & Bloom has a commission-based Affiliate Program. However, it is currently by invitation only. You can still apply for our Ambassador Program, as we do like to promote our top Ambassadors to Affiliate level.

Who do I contact if I have other questions?

Feel free to reach out to us at our Contact page, and we'll get back to you as soon as we can.